Kbfb Terms and Conditions — Complete Rules for Members

These Terms & Conditions ("Terms") of kbfb apply to all members using the kbfb platform. By accessing the kbfb website or app, you are considered to have accepted these Terms. That's why it's important to read the entire document carefully before registering.

These Terms and Conditions apply to users in Bangladesh. kbfb reserves the right to amend or update them at any time. Continued use of the platform following any changes will be considered acceptance of the revised terms.

Kbfb reserves the right to suspend or permanently close any account that does not comply with its Terms and Conditions. In the event of any dispute, kbfb's decision shall be considered final.

The following requirements must be met to open an account with kbfb:

• Minimum age 18 Years must be.
• All information provided at the time of registration must be fully accurate and truthful.
• Each person may only One Account open.
• Individuals on kbfb's self-exclusion list are not eligible to register.

Kbfb may request a national ID card, passport, or other identity documents at any time for account verification purposes. Withdrawals may be held if the KYC (Know Your Customer) process has not been completed.

You are solely responsible for keeping your account password confidential. kbfb is not liable for any unauthorized access resulting from another person using your account. If you notice any suspicious activity, contact our support team immediately.

Financial transactions on kbfb are fully secure and fast. However, certain rules must be followed:

Withdrawals can only be made through the same payment method used for the deposit. Withdrawals will not be processed until the account is verified. In the event of a suspicious transaction, kbfb may place a hold on any amount pending investigation.

If you experience any transaction issue, notify us at support@kbfb.click within 24 hours. Delayed reporting may make resolution more difficult.

The following terms apply to all bonus and promotion use on kbfb:

• Welcome Bonus: New members will receive a 100% bonus on their first deposit. A minimum wagering requirement of 10x must be met before this bonus can be used.
• Free Spins: Winnings from each free spin can be converted to cash up to a maximum of ৳500.
• Cashback: Cashback bonuses can be withdrawn directly, though a minimum 1x wagering requirement applies.
• If multiple members from the same IP address, device, or household claim a bonus, the bonus may be cancelled subject to investigation.
• Bonuses are generally valid for 7 to 30 days. Any unused bonus will be automatically cancelled upon expiry.
• Kbfb reserves the right to modify, suspend, or cancel any bonus offer at any time.

All games on kbfb are conducted fairly. Our games are regularly audited by independent third-party firms. RNG (Random Number Generator) Technology ensures that the outcome of every game is determined in a completely fair and unbiased manner.

Key things to keep in mind when gaming:

• If a game is interrupted mid-round due to a technical issue, kbfb will refund the bet placed for that round.
• In Live Casino games, the dealer's decision is final. Results will not be changed unless a technical error is proven.
• If a match is cancelled in Sports Betting, the stake will be refunded. However, if a match is suspended after it has started, settlement will be handled in accordance with kbfb's rules.
• Kbfb may update the game rules at any time.

The following activities are strictly prohibited on kbfb. Any violation will result in immediate account closure and forfeiture of all winnings:

• Multiple Accounts: No individual may operate more than one account.
• Bonus Fraud: Claiming bonuses using false information or under multiple identities is strictly prohibited.
• Collusion: Colluding with other players to gain an unfair advantage.
• Software Usage: Use of bots, automated software, or hacking tools.
• Money Laundering: Using the platform for the purpose of laundering illicit funds.
• False Identity: Operating an account under someone else's name or identity.

Kbfb reserves the right to report any detected suspicious activity to the relevant law enforcement authorities.

Kbfb believes gaming should be a source of fun, not a cause of problems. That's why we place the highest importance on responsible gaming. Members can use the following protective measures at any time:

• Daily, weekly, or monthly Deposit Limit Set.
• For a set period Account Pause (Cooling-off)।
• Long-term Self-Exclusion — from a minimum of 6 months up to permanently.
• Setting a gaming session time limit.

If you're struggling with gaming, don't hesitate to seek professional support. Visit our Responsible Gaming page.

Kbfb may suspend or permanently close an account for any of the following reasons:

• Violation of these Terms and Conditions.
• Registration using false or incorrect information.
• Failure to complete KYC verification.
• Extended period of account inactivity.
• Court order or legal obligation.

Before closing an account, kbfb will make every effort to return any valid balance. However, bonus-related funds will not be refunded if the account is closed due to a breach of Terms.

Members can also request account closure at any time by emailing support@kbfb.click.

Kbfb is not liable for the following:

• If a game is interrupted due to loss of internet connection.
• Any loss resulting from a technical issue on your device.
• If a transaction is delayed due to a third-party payment provider.
• Any loss resulting from sharing your account credentials with another person.
• If a benefit is missed due to an unexpected technical error or server downtime.

kbfb is committed to continuously maintaining and improving the quality of its platform. However, like all online services, brief downtime for maintenance may occasionally occur. We will make every effort to provide advance notice in such situations.

If you have any questions or concerns regarding these Terms & Conditions, please don't hesitate to get in touch with us:

• Email: support@kbfb.click
• Live Chat: Chat button at the bottom-right of the website
• Support Hours: 24 hours, 7 days

After a complaint is submitted, kbfb will endeavour to provide an initial response within 48 hours. Complex cases may take up to 7 business days to resolve.